Privacy Policy

TASTAHEL Business Services LLC ("TASTAHEL", "we", "us" or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it and the choices you have in relation to it.

This policy applies to information collected through our website, by telephone, by email, on WhatsApp and during in-person consultations for our business setup, visa, documentation and attestation services.

The personal information we collect depends on the service you request and may include:

• Contact details — name, email address, phone number and WhatsApp number.
• Business information — company name, trade activity, partners, shareholders and registration documents.
• Identification documents — passport copies, Emirates ID and visa-related documents required to process a service on your behalf.
• Professional records — educational certificates, marriage, birth and other documents submitted for attestation.
• Correspondence — records of calls, emails, chats and messages exchanged with our team.

We use your information to deliver the services you have requested, including preparing and filing documentation with the relevant authorities, and to communicate with you about your applications.

We may also use your details to respond to enquiries, provide service updates, improve our offerings and, where you have agreed, share information about related services that may be of interest to you.

We process personal information on the basis of the contract we hold with you, our legitimate interest in operating our business efficiently, and our legal obligations, including those arising under the laws of the United Arab Emirates.

We share your information only where necessary to provide the services you have engaged us for. This may include government and regulatory authorities in the UAE, attestation bodies, translation providers and courier services involved in processing your documents.

We do not sell or rent your personal information to third parties. We will not otherwise disclose your information except where required by law or with your consent.

We apply appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure or destruction. Documents are handled only by authorised members of our team.

We retain personal information for as long as necessary to provide our services, comply with legal and regulatory requirements, and resolve disputes. When information is no longer needed, it is securely deleted or anonymised.

You may request access to, correction of, or deletion of the personal information we hold about you. You may also withdraw consent for marketing communications at any time.

To exercise any of these rights, contact us using the details at the end of this policy. We will respond within a reasonable time and in accordance with applicable law.

Our website may use cookies and similar technologies to understand how visitors use the site and to improve its performance. You can disable cookies through your browser settings, though some parts of the website may not function fully as a result.

We do not use cookies to collect personal information beyond what is described in this policy.

Our website may contain links to third-party websites or services, such as map and messaging platforms. We are not responsible for the privacy practices of those third parties and encourage you to review their policies before sharing information with them.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our services after changes take effect constitutes acceptance of the revised policy.

If you have any questions about this Privacy Policy or how we handle your personal information, contact us at muneer@tastaheldubai.com or info@tastaheldubai.com, phone +971 4 256 9663 / +971 52 539 2334, or write to us at Bin Shabib Mall - Shop No 47, Baghdad Street, Al Qusais, Dubai, UAE.